HELP DESK

FAQ's

What are my DELIVERY options?

We offers 2 convenient methods of delivery:

Courier- We deliver directly to your home or office from one of our warehouses, anywhere in South Africa.  All delivery and tracking details are supplied to you at checkout.

Collect- You can choose to collect from one of our Selected Bawas Stores by prior arrangement

What are your DELIVERY fees?

Delivery prices differ based on area and region, and will be communicated with you once order had been placed.

How do i RETURN my order?

Please contact or visit your closest store for any over counter in-store purchase or online purchase to be returned or repaired. Logging your return or repair on-line with our call
centre to arrange a courier collection is only applicable for products purchased on-line. Courier collections will occur within 5-7 working days from time of booking confirmation being received. Please ensure that the goods are properly packaged as not to sustain damages whilst in transit.

Repairs take a maximum of 30days from day of goods being returned to and received by a Bawas store, or 30days if collected by a repairs agent.  Any abuse, tampering, incorrect
installations, mismatching and damage due to natural disasters will not be covered under the above warranties.

How do I REGISTER with BAWAS Furnishers?

Please access the register option on our website, then by providing your  Name, email address and chosen password, you will be registered with us.  After successful registration you will receive a
confirmation email. Thereafter you can access your account by logging in with your email address and password.

How SAFE is online shopping?

Online shopping is quick, easy, and convenient - however, there are still some safety factors that need to be considered when using your credit card to make purchases online.

Only place an order with your credit card on trusted websites that are verified as secure sites (look for the lock image on the toolbar) , We Use Payfast and peach payments as our trusted providers.